When will my order be shipped?

All orders are processed and fulfilled within 24 hours and shipping times are based on USPS estimates.
Due to COVID-19, USPS shipping times have been delayed so please allow up to a few extra days for arrival.  Thank you so much for your patience and understanding.

Expedited Shipping to United States: 3-6 business days

Express Shipping to United States: 1-2 business days

Standard Shipping to International Countries: 11-15 business days

Expedited Shipping to International Countries: 5-6 business days

Where are the planners shipped from?

All orders will be shipped from our warehouse in Anaheim, California.

What is the return policy?

If you are not completely satisfied with your purchase, we will provide you with a full refund within 30 days of your purchase. The shipping cost to get the planner back to our Anaheim facility must be covered by the buyer. Once we receive the planner, we will issue a refund back to the original payment method on file. Please allow 5-6 business days for the refund to show up on your account. Contact info@mycanplan.com for all return inquiries.

Please note: We do not accept any returns on PDF purchases. The reason is because we have no way of retrieving the PDF once it has been sent and we want to ensure fairness between us and our customers.

Is there a mobile app for CanPlan?

How do I order refills and extension packs?