General Questions

  • How long does shipping take?
    • We typically ship out orders the same day they are placed. For orders within the U.S., please expect about 3-4 business days for your planner to arrive. For international orders, please expect about 15-20 business days for your planner to arrive.
  • What is your return policy?
    • We stand behind our goods and services and want you to be satisfied with them. We’ll always do our best to take care of customers—our philosophy is to deal with you fairly and reasonably; we hope you will be fair and reasonable with us as well. If you are not satisfied with one of our products at the time you receive it, or if one of our products does not perform to your satisfaction, you may return it to us for a repair, replacement or refund within 30 days from the date of purchase. Please note that you will be responsible for the shipping cost to get the planner back to us. Just shoot us an email at [email protected] and we will try our best to resolve the issue.
  • Do you offer bulk discounts?
    • Yes we do! Our rate for bulk orders is 25% off orders of 100 planners and 30% off orders of 150 planners or more. If you need more information, please send us a message: [email protected]
  • What partnership opportunities are available?
    • We are really open to partnering with any organization that has similar goals in mind: Give back to the cancer community. If you own a product or offer a service you think our audience of cancer patients/caregivers/friends/hospitals/nonprofits would benefit from, feel free to shoot us an email to discuss some cross promotion ideas. Please check out our Instagram page to get some ideas on how we’ve worked with other companies before.